Traveling Over the Holidays
Your flight has been cancelled or delayed. Now what?
The Department of Transportation (DOT) has launched an interactive Customer Service Dashboard to provide travelers with up-to-date airline customer service policies on controllable cancellations and delays to ensure customers have easy access to information when problems arise.
Airlines are required to adhere to the promises that they make in their customer service plan, including commitments to care for customers in the event of controllable delays or cancellations. The Department will hold airlines accountable if they fail to do so.
Visit DOT's Airline Customer Service Dashboard page for more information.
We've partnered with @almostcaptainmorgan to share information on how the FAA plans for busy travel times and to provide tips for holiday travel. You can also review the visualization below to see the top 10 busiest travel days each year.
FAA's Command Center
The FAA’s Command Center works around the clock to keep the system moving safely and efficiently. This year we took additional steps to keep things moving. The FAA had a productive meeting with around a dozen airlines, general aviation representatives and associations to find solutions to meet the growing demand in Florida. To learn more, view the meeting summary.
Find out how the Command Center manages the flow of air traffic nationwide.
The FAA’s Command Center works closely with airlines to plan for, and around, expected weather nationwide.
Software capability at airports across the country gets planes from gate to runway more quickly while burning less fuel.
How You Can Plan Ahead
You might not be a pilot or an air traffic controller, but you can take steps to make your trip as smooth as possible. From tracking the status of your airport to showing you how to pack safely, the FAA has a host of resources to help travelers plan ahead.